Website Privacy

Welcome to the Toronto Metropolitan University privacy notice. The University supports the closely aligned principles of transparency and accountability and as such routinely provides public access to information about the University’s operations and decisions.

At the same time, the University is committed to protecting specific types of information, which, if disclosed, could reasonably be expected to result in harm to the University, an identifiable individual, or a third party. This subset of information includes personal information, teaching and research records, as well as law enforcement, solicitor-client, labour relations and other kinds of information which for the purposes of this policy will be referred to as “restricted information”.

As of June 10, 2006 the University became subject to FIPPA’s legal requirements concerning the use, disclosure, and retention of personal information, as well the obligation to provide access to University records with limited protection for certain kinds of restricted information. To enable the University to meet its statutory obligations under FIPPA, the General Counsel has developed a procedures document (“Procedures”) which identifies restricted information categories, employee responsibilities, and legislative highlights. This policy and the related Procedures do not limit the rights and obligations outlined in any existing relevant legislation.

University employees are responsible for reviewing and understanding this policy and the related procedures. General Counsel and the Information and Privacy Coordinator are responsible for disseminating the policy and Procedures to employees, making the policy and Procedures widely available, and developing the necessary tools and forms to support the Procedures.

This website is not intended for children and we do not knowingly collect data relating to children on this website. However, where Toronto Metropolitan University processes personal data of children in its business operations, we ensure that appropriate safeguards and consents are obtained from parents or caregivers as applicable. You may contact fippa@torontomu.ca for further information about this.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

This privacy notice supplements the other notices and does not replace them.

We at Studyportals respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you visit our website or use our services.

Information We Collect

When you visit our website or use our services, we may collect personal information that you provide to us, such as your name, email address, phone number, and billing information. We may also collect information about your device, browser type, IP address, and other technical information.

How We Use Your Information

We may use your personal information to:

• Provide and improve our services
• Respond to your inquiries and requests
• Communicate with you about our products and services
• Detect and prevent fraud
• Comply with legal obligations

We may also use your information in aggregated or anonymized form for research and analytical purposes.

Information Sharing and Disclosure

We may share your personal information with:

• Service providers who perform services on our behalf, such as, customer support and marketing agencies
• Third-party partners who offer products or services that we believe may be of interest to you
• Law enforcement or other government authorities as required by law or to protect our legal rights

We may also disclose your information in connection with a merger, acquisition, or sale of all or a portion of our business.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activities on our website and to provide a personalized experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Your Rights

You have the right to access, update, and delete your personal information that we have collected, subject to certain exceptions. You can also opt-out of receiving marketing communications from us at any time.

Changes to This Policy

We may update this privacy policy from time to time. We will post the updated policy on our website and indicate the effective date. Your continued use of our website or services after the effective date constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our privacy policy or practices, please contact us at GDPR@studyportals.com.